Preventive maintenance
Scheduled inspection, cleaning, adjustment and agreed consumable replacement based on equipment instructions and site conditions.
04 / Maintenance with MEPSOLEvery asset.
Every asset.
Every visit.
A clear service history.
Maintenance for the systems Mosaic supplies and installs—supported by MEPSOL to organise equipment records, planned visits, technician work and follow-up.
See what we deliver
Planned careService intervals matched to equipment and duty.
Clear responsibilityDefined tasks, coverage and follow-up.
Connected recordsAn asset history that continues between visits.
MAINTENANCE WITH MEPSOLSee how a service visit
See how a service visit
becomes a documented history.
MEPSOLSERVICE WORKFLOW · ILLUSTRATIVE DEMONSTRATION
SERVICE STAGE 01
An identified asset
Link equipment, location, manufacturer information and handover records.
EXAMPLE ASSET RECORD
- System
- Residential elevator
- Reference
- LIFT-01
- Service scope
- Planned maintenance
- Current step
- Register
SERVICE STAGE 02
A planned service visit
Define maintenance tasks and intervals for the equipment and its operating conditions.
EXAMPLE ASSET RECORD
- System
- Residential elevator
- Reference
- LIFT-01
- Service scope
- Planned maintenance
- Current step
- Schedule
SERVICE STAGE 03
Clear responsibility
Assign the visit to the service team with the asset history and required checklist.
EXAMPLE ASSET RECORD
- System
- Residential elevator
- Reference
- LIFT-01
- Service scope
- Planned maintenance
- Current step
- Assign
SERVICE STAGE 04
A traceable service record
Record checks, observations, work performed, parts used and outstanding actions.
EXAMPLE ASSET RECORD
- System
- Residential elevator
- Reference
- LIFT-01
- Service scope
- Planned maintenance
- Current step
- Document
SERVICE STAGE 05
Visibility after the visit
Review the service report, follow up actions and plan the next intervention.
EXAMPLE ASSET RECORD
- System
- Residential elevator
- Reference
- LIFT-01
- Service scope
- Planned maintenance
- Current step
- Review
Illustrative workflow using example data. This is not a live MEPSOL account or a screenshot of the platform. Customer access will be introduced when configured.
THE SERVICE BEHIND THE PLATFORMPeople perform the work.
People perform the work.
MEPSOL connects the record.
Diagnosis & corrective work
Assess the issue, explain the proposed intervention and agree chargeable repairs before proceeding.
Parts & warranty coordination
Identify the required parts and coordinate the applicable supplier or warranty process.
Reports & follow-up
Record findings, work completed and open actions so the next visit starts with context.
SERVICE COVERAGEThe systems we deliver.
The systems we deliver.
The care they need.
Mosaic MEP elevators
01Traction, controls and safe operation
Explore the systemScope and technical details
- Inspection of the traction machine, drive, controller and fault history.
- Checks of doors, interlocks, levelling and designated safety functions by qualified personnel.
- Cleaning, lubrication and adjustment where specified, with worn-component recommendations and functional checks after intervention.
AGG power generation
02Care matched to actual operating hours
Explore the systemScope and technical details
- Engine servicing planned by running hours and calendar intervals, whichever is due first under the equipment manual.
- Review of lubrication, cooling, fuel, starting batteries, charging and visible leakage.
- Controller and alarm checks; generator operation and coordinated transfer testing, with load-bank testing when included in the scope.
NM Fire pump packages
03Readiness when the system is needed
Explore the systemScope and technical details
- Inspection of pumps, drivers, controllers, valves and the pressure-maintenance arrangement.
- Scheduled operating and performance checks with recorded pressures, readings and findings.
- Diesel-engine and battery care where fitted; planned coordination of testing, impairments and return to service with the site team.
CHINT electrical systems
04Distribution, transfer and lighting
Explore the systemScope and technical details
- Condition checks of supplied boards, switching and protection devices, with planned isolation for maintenance.
- Automatic transfer switch inspection and functional testing coordinated with the generator and site operations.
- Lighting fault diagnosis and component replacement; specialist measurements and protection tests where included.
Aironn ventilation & air distribution
05Air movement and mechanical condition
Explore the systemScope and technical details
- Inspection of fans, motors, belts, bearings and mountings, as applicable to the equipment.
- Checks of vibration, noise, accessible ducts, dampers and filters, with cleaning or replacement as specified.
- Control checks and airflow verification where included, with findings recorded against the operating baseline.
HVAC systems maintenance
06A defined mechanical maintenance scope
Explore the systemScope and technical details
- Inspection of installed piping, insulation, supports, drains and accessible connections.
- Leak investigation, mechanical rectification and checks of agreed pumps, valves and ancillary components.
- Coordination with the equipment supplier for specialist plant servicing and warranty work.
Maintenance agreements & coverage
MAINTENANCE AGREEMENTSClear coverage.
Clear coverage.
Clear accountability.
The service agreement turns the maintenance requirement into a practical schedule and a defined commercial scope.
Planned maintenance
A scheduled programme of equipment visits, preventive tasks, condition reporting and follow-up recommendations. Corrective repairs and parts are quoted separately unless expressly included.
Maintenance with repair coverage
A tailored agreement combining planned visits with defined corrective labour and selected parts or consumables. Included assets, limits, exclusions and approval thresholds are listed explicitly.
Agreed before service begins
Covered equipment • Visit frequency • Service hours • Response targets • Included labour and parts • Testing scope • Access and shutdown arrangements • Reporting • Commercial terms
Response targets and restoration times are different: diagnosis, access and spare-parts availability can affect completion. Attendance, out-of-hours support and specialist testing are confirmed in the agreement.
Frequently asked questions
PRACTICAL QUESTIONSBefore you choose
Before you choose
a maintenance agreement.
Does maintenance replace the equipment warranty?
No. The warranty covers eligible defects under the supply terms. Maintenance covers the agreed servicing tasks. Wear items, consumables, misuse and external causes are treated according to the applicable contract and warranty terms.
How often will equipment be serviced?
Frequency follows the manufacturer’s instructions, operating duty, site conditions and agreed requirements. A generator used for several hours every day needs a schedule linked to actual running hours, not only occasional standby inspections.
Are all spare parts included or held in stock?
Parts coverage is specified in the agreement. Availability and delivery time are confirmed when a part is identified; a recommended site stock can be agreed for critical components and routine consumables.
Can you maintain equipment supplied by others?
Our primary commitment is to Mosaic MEP-supplied systems. Other equipment is considered after a technical assessment of condition, documentation, parts access and the skills required, followed by a separate scope agreement.
How are urgent faults handled?
Contract customers use the service contacts and escalation route agreed at handover. Service hours and response targets are contract-specific. An email inquiry is not an emergency dispatch channel; immediate hazards should be handled through the site’s emergency procedure.
MOSAIC MEPTell us what you operate.
Discuss maintenance with MEPSOL